HOW MUCH DOES THE SHIPPING COST?
Shipping is $5.99 on all orders!
WHERE DO YOU SHIP FROM?
All of our orders are printed and shipped from our facilities in Denver, Colorado, or in Raleigh, North Carolina.
WHEN WILL I RECEIVE MY ORDER?
Our smart dynamic routing system will automatically assign your order to the closest facility with a 1-3 days of delivery time once shipped.
The items are customized print on demand only after you purchase them so please allow 1-3 days for production as well.
WHERE CAN I TRACK MY ORDER?
Once your order ships, you will receive a tracking number to the email you used when checking out.
WHAT IS YOUR RETURN / EXCHANGE POLICY?
If you're not 100% satisfied within the first 30 days of receiving your product, let us know and we'll do our best to make it right.
Hassle free return/exchange policy!
Please contact us at Support@TailoredCanvases.com with any questions.
More info on our returns can be found on the Returns Policy Page.
DO YOU OFFER REFUNDS?
YES! We offer refunds if you meet the following:
Refunds must be requested within 30 days of your purchase date.
Item must be in the same condition as you received it.
Email us at support@tailoredcanvases.com with information on your order (email, order number, and information of why you are requesting a refund)
Once we process your refund, it will take 2-3 days to process through to your bank.
HOW CAN I CONTACT YOU FOR ANY ADDITIONAL QUESTIONS?
Email us at support@tailoredcanvases.com - we will get back with you within one business day on average.
