Privacy Policy

 

Tailored Canvases LTD (“Tailored Canvases,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website (the “Site”). By accessing or using the Site, you agree to this Privacy Policy.

1. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal data we collect through our Site, including when you:

  • Browse our website or mobile services;
  • Purchase products or services from us;
  • Subscribe to our mailing list; or
  • Otherwise communicate with us.

If you do not agree with any part of this Privacy Policy, please discontinue use of our Site or Services immediately.

2. PERSONAL DATA WE COLLECT

(a) Information You Provide to Us

  • Account Registration & Purchases: When you create an account or place an order, we may collect your name, email, phone number, shipping/billing address, payment information, and other details necessary to process your transaction.
  • Customer Support & Communications: If you contact us for support or with questions, we may collect details about the nature of your inquiry, email address, or other personal data you choose to provide.

(b) Information Collected Automatically

  • Usage Data: We may automatically collect details about your visits to our Site, such as IP address, browser type, device type, the pages you visit, and referring URLs.
  • Cookies & Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver tailored advertising. For more information about cookies and how to manage them, please see Section 8 below.

(c) Information from Third Parties

  • We may receive personal data about you from third parties such as payment processors, analytics providers, or social media platforms, consistent with their privacy policies and your privacy settings on those platforms.

3. HOW WE USE YOUR PERSONAL DATA

We may use your personal data to:

  1. Process Orders & Payments: To fulfill your purchase, arrange shipping, and provide order confirmations.
  2. Improve Our Services: For internal analytics, troubleshooting, and testing to make our Site more user-friendly.
  3. Marketing & Promotions: To send you promotional emails, newsletters, or special offers, where you have opted in or as otherwise permissible by law.
  4. Customer Support: To respond to inquiries, provide assistance, or address any concerns about your orders.
  5. Legal Compliance: To comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.

4. DISCLOSURE OF YOUR INFORMATION

We may share your personal data under the following circumstances:

  • Service Providers: With third-party vendors or contractors who perform services on our behalf (e.g., payment processing, hosting providers, shipping services).
  • Business Transfers: If we merge, acquire, or sell assets, your personal data may be transferred as part of the transaction.
  • Legal Obligations: Where required by law or in response to a valid request by public authorities.
  • Protecting Our Rights: To enforce our Terms of Service or to protect our rights, privacy, safety, or property, or that of our users.

5. INTERNATIONAL DATA TRANSFERS

Tailored Canvases LTD is based in Israel, and your data may be processed in Israel or transferred to other jurisdictions where our service providers operate. By using our Site, you consent to your personal data being transferred and processed in countries outside of your country of residence, which may have different data protection laws than those in your country.

6. U.S. PRIVACY OPT-IN

We are governed by Israeli law. However, if you reside in the United States and wish to invoke specific privacy protections under U.S. laws (e.g., CCPA), you must expressly opt in by sending a written notice to our support team at support@tailoredcanvases.com . If you do not opt in, Israeli privacy laws shall exclusively govern the collection and processing of your data.

7. META PIXEL USAGE

We use Meta Pixel technology (formerly known as Facebook Pixel) on our Site to better understand user behavior, optimize advertisements, and measure marketing campaign effectiveness. By using our Site, you consent to the collection and use of your data through Meta Pixel as described in this Privacy Policy. If you wish to disable Meta Pixel or opt out of interest-based advertising, you can do so through your browser settings or by contacting us.

8. COOKIES & SIMILAR TECHNOLOGIES

(a) What Are Cookies?
Cookies are small text files placed on your device to store data that can be recalled by a server in the domain that placed the cookie. They help us improve your experience (e.g., keeping items in your cart) and analyze Site usage.

(b) Types of Cookies We Use

  • Essential Cookies: Required for the operation of our Site (e.g., to enable you to log into secure areas).
  • Analytics Cookies: Allow us to recognize and count users and see how visitors move around the Site.
  • Advertising Cookies: Used to deliver ads relevant to your interests and measure the effectiveness of our advertising.

(c) Managing Cookies
You can block or delete cookies via your browser settings. However, doing so may affect your ability to use certain features on the Site.

9. DATA RETENTION

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The exact period depends on the type of data and applicable regulations.

10. SECURITY

We employ administrative, technical, and physical security measures to protect your personal data. Despite our efforts, no security measures are perfect or impenetrable. We cannot guarantee absolute security.

11. YOUR RIGHTS

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:

  • Access: Request a copy of your personal data we hold.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Objection: Object to certain processing of your personal data.

To exercise any of these rights, please contact us using the information provided in Section 14.

12. MINORS

Our Site is not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal data from minors. If you believe we have mistakenly collected information from a minor, please contact us immediately.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective upon posting the revised Privacy Policy on our Site. Your continued use of our Site after the posting of changes constitutes your acceptance of those changes.

14. CONTACT US

If you have any questions about this Privacy Policy, or you wish to exercise any of your rights, please contact us at:

Tailored Canvases LTD
Email: support@tailoredcanvases.com