At TailoredCanvases your happiness as a customer is important to us, so all of our products come with a 90 Day 100% Happiness Guarantee. If you are not happy with your purchase within 90 days of receiving it, we will do our best to make sure you are happy with our resolution.
Any refunds will be credited back to the original payment method, typically within 3-5 business days.
Contact us at support@tailoredCanvases.com , and we will promptly respond to your inquiries.
Broken Or Damaged Item Policy
We’re committed to getting your order to you as soon as possible, and as soon as your order comes through, we go straight to work.
First, we process the order — we do the nitty-gritty backend stuff and prep the pieces needed to print your item.
Second, we print. We make every item to order, so sometimes this step might take a couple days, depending on volume.
The bottom line: We want to get you the best quality product, and make sure everything is just how you want it. From there, we package your order with love and send it on its way.
A tracking number will be provided so you can track your package as many times per day as you wish once the item is processed and shipped.
Shipping times typically take anywhere from 4 to 10 days and packages are not insured. We are currently using UPS as our Delivery Service. They may be experiencing Service Impacts due to the Coronavirus & other conditions beyond their control. You can get updates here.
Due to stock issues or quality issues some products or colors of products take longer.