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HOW MUCH DOES THE SHIPPING COST?
Shipping varies by canvas size and will be calculated at checkout!
WHERE DO YOU SHIP FROM?
All of our orders are printed and shipped from our facilities in Denver, Colorado, or in Raleigh, North Carolina.
WHEN WILL I RECEIVE MY ORDER?
Our smart dynamic routing system will automatically assign your order to the closest facility with a 1-3 days of delivery time once shipped.
The items are customized print on demand only after you purchase them so please allow 1-3 days for production as well.
WHERE CAN I TRACK MY ORDER?
Once your order ships, you will receive a tracking number to the email you used when checking out.
WHAT IS YOUR RETURN / EXCHANGE POLICY?
If you're not 100% satisfied within the first 30 days of receiving your product, let us know and we'll do our best to make it right.
Hassle free return/exchange policy!
Please contact us at Support@TailoredCanvases.com with any questions.
More info on our returns can be found on the Returns Policy Page.
DO YOU OFFER REFUNDS?
YES! We offer refunds if you meet the following:
Refunds must be requested within 30 days of your purchase date.
Item must be in the same condition as you received it.
Email us at firstname.lastname@example.org with information on your order (email, order number, and information of why you are requesting a refund)
Once we process your refund, it will take 2-3 days to process through to your bank.
HOW CAN I CONTACT YOU FOR ANY ADDITIONAL QUESTIONS?
Email us at email@example.com - we will get back with you within one business day on average.
Phone Support : +1 720-800-7886 (24/7)
Office Times: M-F 8AM-6PM & S 9AM-17PM
Tailored Canvases 11Th Avenue Longmont, CO 80501